Frequenlty Asked

From whole bean to cup.

General

Spinn is a new way to experience your daily cup of coffee. By using sensors, innovative engineering, and Wi-Fi connectivity, Spinn is able to manage every moment and function of the coffee creation process. Spinn works to learn your preferences and also give roasters the ability to set specific recipe plans for their beans. Spinn is more than just another coffee machine; it is an opportunity to experience guilt free quality and freedom of choice from the convenience of home.
You can brew whatever you like, however you like it, and whenever you want it! From Espresso, Americano, Lungo, to pour-over - you have ultimate control over your coffee.
When we talk about speciality coffee, each step of the process is handled with the best possible care and knowledge. And not just that. The people who work at the coffee farms are professionals, their working conditions are respectful and they get fair pay. One flaw and the word 'speciality' no longer has meaning. This is why majority of coffee consumed around the world is regular - they just cannot meet these ethical and qualitative standards.
No, with Spinn you can use your existing cups, mugs and carafes. Spinn provides you with a connected app with curated coffee roasters. The Spinn machine has built in sensors that can automatically order coffee from the roasters that you have added to your beanlist in the Spinn-app.
Spinn is different in its design, philosophy, and experience. The secret to the design is the highly efficient centrifugal brewing core. Carefully controlled settings allow this self-cleaning machine to make a wide variety of coffee styles. Spinn believes that you should always be able to choose how you will enjoy your coffee.
Spinn can be used as a stand alone machine. The touch display on the front of the machine lets you choose from a variety of settings.

To unlock the true potential within the machine download the app from the App store. You can also access the marketplace here.

The app

Yes you can! The touch display can be used to cycle through the various brewing options.
Yes you can! The app features a whole marketplace full of artisan roasters. You can order roasts from your neighborhood shop and beyond.
Visit the App store and download the Spinn Coffee app.
Yes it is! The app is available for iOS, we are working on the Android version
Yes! Spinn designed the machine to be as simple and convenient as possible. For example by using Amazon’s Alexa voice command capabilities, your smart phone, or by touch- anyone can instantly make coffee just how they want it. Spinn remembers specific family members preferences and is always ready to make it just how you like it. From whole bean to clean and ready to make more, Spinn will change how you enjoy coffee.
Spinn can be used anywhere! However, it is intended for residential use (or small offices).
Create your Spinn profile here. Every machine comes with at least $50 of coffee credit, so try it out! Set up your Bean List and Spinn will automatically order more beans before you run out. Spinn makes sure you are always prepared to enjoy coffee just the way you like it.
Spinn is all about convenience. When you need that espresso shot within 20 seconds, Spinn has you covered! Don’t worry about cleaning up- we have that covered as well.
We have streamlined our software and hardware for simple and easy operation. If you want to go beyond the simple functions, the app will feature a Coffee Nerd function. This advanced Coffee Nerd portion of the app will allow you to adjust any of the 7 core brewing functions. You can become the conductor of your own coffee symphony!
That’s OK! A panel of roasters and experts carefully select the standard settings for you. Spinn coffee machines adjusts the brewing parameters automatically to match your selection. If you know how you like your coffee, Spinn knows how to make it. Even if you don’t, Spinn will help you find out.

Spinn Coffee maker

16Oz/500 grams, good for 2 weeks coffee at 3 cups per day average.
Yes, the machine requires roasted whole beans. By grinding the whole beans immediately before brewing Spinn is able to unleash the Bean Power and get you the best possible result.
Spinn has only one bean hopper. This 16 oz hopper holds enough coffee for on average 2 weeks at 3 cups per day so you can change every other week. This design helps ensure you always use fresh coffee. Set up your profile and activate automatic ordering to make sure you never run out!
Our steel conical burr grinder automatically adjusts the coarseness to match the style of coffee you choose. This professional grade coffee maker is designed to grind with precision over the lifetime of the machine.

The Brewer

Centrifugal brewing is a new brewing technology employing centrifugal forces. Centrifugal force is an apparent force acting outward from the axis of rotation. Centrifugal brewing allows the machine to vary with water, coffee ground and rotation speed to serve any coffee style in one single design. For each coffee style 8 coffee extraction parameters are variable and can be set by the consumer himself or remotely by the coffee roaster to achieve the personal taste profile. The centrifugal brewer chamber has an automatic self cleaning scraper to remove the dry spinned coffee residue from its brewer to clean the chamber for the next serving without human interaction. Spinn uses roasted whole beans and a built-in adjustable burr grinder for the desired grinder grid into the centrifugal brewer to serve each coffee style.
These are all the variables a professional barista would control while making a perfect cup of coffee. Now you can have the same level of control at a touch of a button. Spinn does the rest for you. Brewing Parameters: 1. amount of water, 2. temperature of water, 3. volume of ground beans, 4. coarseness of the grind, 5. pre-infusion time, 6. contact time between water and coffee 7. rotation speed or pressure.
Yes you can. Remove the residue container first to free the space. Take out the brewer by turning it 90 degrees counter-clockwise. Place the brewer back in the opposite way until you hear a click.
Its dishwasher safe for your convenience.
1. Grinded coffee with the desired grinder grid is suspended into the slowly rotating brewing mixing chamber.

2. The coffee grind is divided equally over the meshfilter surface in the mixing chamber ready for optimal extraction

3. Water in the desired volume, pre-infusion and temperature is suspended into the slowly rotating brewer mixing chamber

4. The extraction of the coffee starts when in contact with water without pressure

The mixture is not yet high enough to flow out of the mixing chamber

5. The mixing chamber rotation increases. The coffee water mixture forms a homogene layer on the meshfilter surface.

6. The holes in the permanent filter are so small that the mixture will not flow through the filter right away. This enables to determine the contact time of the mixture at a constant rotating speed that will vary for the different coffee styles.

7. The rotation speed increases further and water in the mixture will be pressed by the force against the coffee particles to pass through the meshfilter.

8. The extracted coffee pressed through the meshfilter runs through nozzles to create backpressure at high rotation speeds for fine grind espresso style coffees. For drip coffee style the mixing chamber rotates at lower speeds and the nozzles will have no backpressure function which is not neccessary for this coffee style.

9. The coffee extraction runs after passing the nozzles into the gutter and flows via the dispensing spout into the cup.

10. The rotation speed of the mixing chamber increases further up and all the water is forced out of the coffee residu to make it as dry as possible.

11. The rotation speed slows down. The bottom of the mixing chamber opens in downward direction and the coffee scraper ring sweeps during this downward direction along the filter and removes the coffee residu from the mixing chamber into the waste container.

12. The rotation speed increases with an open mixing chamber to ensure all coffee residu will be removed.

13. The mixing chamber closes and stops rotating. The centrifugal mixing chamber is ready for the next serving.

14. In case of serving a caraff of coffee the mixing chamber repeats the servings sequentually.

The water reservoir

16Oz/500 grams, good for 2 weeks coffee at 3 cups per day average.

The water filter

Our advanced water filtration system uses Nano Technology to filter fluoride and chloride. Filtering these 2 elements the water quality is more consistent in taste.
Our advanced water filtration system uses Nano Technology to ensure the water quality is consistent in both purity and taste. To make a great cup of coffee, we believe that every step of the brewing process needs to be held to a high standard and tight tolerance. Spinn delivers a quick and convenient way to make coffee without the sacrifice.
Our advanced water filtration system uses Nano Technology to ensure the water quality is consistent in both purity and taste. To make a great cup of coffee, we believe that every step of the brewing process needs to be held to a high standard and tight tolerance. Spinn delivers a quick and convenient way to make coffee without the sacrifice.
Our advanced water filtration system uses Nano Technology to ensure the water quality is consistent in both purity and taste. To make a great cup of coffee, we believe that every step of the brewing process needs to be held to a high standard and tight tolerance. Spinn delivers a quick and convenient way to make coffee without the sacrifice.

Descaling

You can order them online, or have them ordered automatically in your settings when the machines detects it is needed. Spinn has everything you need to keep your machine clean and functional. Check out the cleaning section of our App. The App will help you setup a customized routine maintenance plan to match your use and local water.
Spinn will keep you up to date with any routine maintenance needs. Spinn includes a water hardness home test with the purchase of every machine. By using this test and recording the results in the App, Spinn will let you know when your machine is ready for the descaling process. Descaling your machine is a simple and important process to maintain the optimal functioning and lifespan of the machine.
Your machine comes with a water tester to hold under your tap to measure the water quality. Compare the colour from the water tester with the colour on your app and add this to your app settings. Now the machine will tell you when its needed to descale or to replace the waterfilter.
Drop the descaling tablet in a full water reservoir, put a jar under the spout and select ‘Descaling ’ on the app or machine. Once the reservoir is empty, refill it with clean water and flush the brewer one time (show link with process)
The accumulation of scaling will mostly affect the water heating components. If you fail to perform the descaling process, you may notice a decline in quality or performance. In some cases failure to descale may shorten the lifespan of the machine.

Coffee residue

The centrifugal core forces all the water to pass completely through the coffee grounds. This efficient process fully extracts water and moisture from the centrifugal core. As a result, the spent coffee grounds are dry to the touch and ready to be evenly sprinkled around your garden.
Because the coffee waste is dry it distributes better in the residu container and it take longer before it needs to empty. There is no fungus so you only need to empty the waste container when it’s full.
Spinn has a sensor to monitor the status of the residue container. You will be alerted on both the app and the appliance’s display.
You can sprinkle it in your garden or start your own body scrub line!

The drip tray

To remove the drip tray, carefully slide it towards you.
Its dishwasher safe for your convenience.
Spinn has a sensor to measure the status of the residue container. You will be alerted on both the app and the appliance’s display.

The water container

Spinn has a sensor monitoring the water level. You will be alerted on both the app and the appliance’s display.
Remove the water reservoir from your Spinn and fill it with fresh water.
The machine is engineered for a 5 years lifetime with 5000+ quality coffee servings. Our food safe and industrial grade components are ready for continual use.

Warranty & Service

Yes. You can access the Return Policy and Limited Warranty here.
Between the point of purchase and the shipment of your Spinn Coffee Maker, you can get a full refund by emailing support@spinn.com. Once you receive your Spinn Coffee Maker, you’ll need to refer to the Return Policy and Limited Warranty for refund instructions.

Spare parts

Spare parts are available through the Spinn website. The Model 1 is built with modular and replaceable parts. Please contact us directly here if you experience any issues. In most cases, you will be able to install the replacement part on your own.
Spinn production is scheduled to begin in spring of 2017. At this time, the delivery estimate for the first machines is scheduled for mid 2017 or later, depending on country of delivery. Once production begins, we will begin deliveries in North America starting on the West Coast, moving east. As we continue to ramp production, we will begin deliveries in Europe, APAC and right-hand drive markets. As we get closer to production, we will have more details to share with you.
Yes, anyone from countries listed on the drop down list on our website can buy a Spinn machine.
Yes, you can cancel at anytime. Log in to your Spinn account in your confirmation email. You will find a link to initiate cancellation of your Spinn reservation.
Reservations can be made here.

Your search for the perfect cup is over.

Spinn original

$499
now from $299